Why is itunes redeem not working

The best option is to go back to the retailer and try to resolve it with them. If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. If you see a message that says the code must be redeemed in another storefront, the card was probably purchased in another country or region.

Contact Apple Support. The serial number is not the same thing as the code that begins with "X" that you use to redeem the card. Serial numbers are located on the back of your card. Here are some examples of where you might see the serial number:. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products.

Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. Card is not valid Card has already been redeemed Card is not activated Code is unreadable Code must be redeemed in a different country or region. The code is applied to your iTunes account.

Spanner Spencer has been writing since for a variety of print and online publications. Focusing on entertainment, gaming and technology, his work has been published by Eurogamer.

Spencer is a qualified medical electronics engineer with a Business and Technology Education Council certificate in technical writing from Huddersfield Technical College. With this, you can forget about rush hour traffic, holiday shopping, and standing in line.

Choosing the right book, movie, song, app, or TV show is easy with an iTunes gift card. Because of this, you also have a wish list for the popular gift card. You may run into some issues with your gift card at times. If you are giving or receiving an iTunes gift card, you will find step-by-step instructions on any concerns on the iTunes gift card help page. It is possible that the card or code is invalid, that the card or code is inactive, or that it is in another language.

Many people wonder whether they can use the gift cards to purchase Apple products, but this won't be possible. You will need a special Apple Store gift card for this. Also, you won't be able to redeem your gift cards for cash either. If you're strapped for cash, you can, of course, sell your iTunes card.

You won't be able to find out who used the card even if you contact Apple. And no, it won't be possible to check when it was redeemed either. If your gift card is not working, someone else may have redeemed it. Alternatively, the gift card might be old, so it's not valid anymore.

If, for some reason, a glitch is causing the problem, you might be able to clear it by force-restarting your device.