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Our hybrid colo model offers you flexibility and operational control. So, the late delivery may not have been NewEgg's fault. Think twice before buying from a vendor listed on Newegg. My item never arrived and communication is slow and uninformative. Very frustrating and will not buy from this platform again. I contacted the seller immediately after opening my package - and STILL no answer, almost a week later.
I have also now filed a complaint with Newegg - but still haven't heard nothing. Instead of an case for my kindle which I ordered I received a charging cable for a laptop. Not even remotely similar. It should not be this hard to get my case that I paid for or a refund so I can order a case elsewhere! Beyond frustrated is an understatement. Was or still is in route, was to be delivered since Jun 20, and still out on transit.
Cannot rate it a 0, just horrible. It appeared from tracking that this package was IN Okc for a week before I received it.
That's ridiculous. Shipping took about two weeks understandable due to covid Item works great for the wii remotes that I have. I love Newegg for shopping. It allows me to spread dollars around rather than giving it all to the giant named after the largest tropical rainforest. Newegg has always been responsive to questions, and has great customer service. Tablet was good looking for the price. Wish it was more stable in the vertical position, though all seem to have this problem. Log onto your Newegg.
On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item you can find on your order invoice e-mail and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization RMA number for your return through e-mail. Read the instruction carefully before you ship your return merchandise back to us. Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Featured Products. What I'm really upset about is that U can't get a hold of anyone at their number. I don't want a refund.. I feel like i will have to get a refund somehow through walmart.. Just very stressful and still dealing with as we speak. E-commerce Seller Reviews. Rated 1. Leave a Review Contact Seller. AUX Headphone 3. Browse Products on Walmart. Leave a Review. Send Rating.
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