Companies that offer self-paced learning, online course, hybrid classes, and flexible learning paths include:. The ITIL 4 certification can increase your earning power in several positions. While you can self-study for ITIL exams, coursework is strongly recommended, and fees for classes, whether completed online or in a classroom setting, vary by location and institute.
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Some questions will contain negatives that might trip you up — e. In other words, make sure you understand the question entirely. Learn the Lifecycle and Capability Modules Although the intermediate level of ITIL qualification goes more in-depth into each lifecycle and capability module, your basic understanding needs to be reliable at the Foundation level. From abbreviations to jargon, make sure that you have a good grasp of all special terms.
Memorize the Keywords To pass the test, you need to get the keywords right. For example, customer value is linked to a service strategy module. Similarly, maintenance is linked to continual service improvement, and so on. This will help you answer the questions correctly and at a quicker pace. Think ITIL only Many participants answer based on their current or previous organizational practices, which can backfire during the examination.
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